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Troubleshoot issues with initial setup

You might encounter the following issues while setting up your system.

Juju hook installation failure

Applies to: Anbox Cloud

Several Juju units of my deployment show hook: installation failure. Why?

You used the wrong Ubuntu Pro token. Using the Ubuntu Pro (Infra-only) token will result in a failed deployment.

To deploy Anbox Cloud, you need an Ubuntu Pro subscription. Using a different token will result in a failed deployment. This failure is currently not recoverable.

Socket permission error for amc

Applies to: Anbox Cloud

I receive the following socket permission error when trying to use the amc command:

Post http://unix/1.0/images: dial unix /var/snap/ams/common/server/unix.socket: connect: permission denied

What is wrong?

Most likely, you are trying to run the amc command as a user that is not part of the ams group. The socket has its ownership set to root:ams, so that only root or users that are part of the ams group are allowed to use the Unix domain socket.

By default, Anbox Cloud automatically adds the ubuntu user to the ams group during the installation. You can manually add further users to the ams group with the following command:

sudo gpasswd -a <user_name> ams

To apply the change, you might need to log out and back in.

Last updated 1 year, 14 days ago. Help improve this document in the forum.